Full course description
This 40-hour, self-led course helps prepare students for Exam MO-400: Microsoft Outlook (Office 2019). The course includes comprehensive student materials with guidance from educators, and a series of student lessons, activities and assessments contained within seven individual modules. Based around a single business case scenario, this course helps students learn the features of Outlook in the real-world of work. By becoming adept at using the features of Outlook, students will refine their email communication practices and improve their time management and organization skills. They’ll practice composing, sending, and managing emails and meeting invitations for their intended audiences.
By the end of the course, you’ll be able to:
- Navigate the Outlook interface, add an Outlook account, set up calendar working times, and create an email signature.
- Create new email messages, respond to email by using Reply and Forward, and manage email attachments.
- Manage, tag, find, move, and organize mail messages.
- Automate mail message workflows and processes.
- Create, respond to, and manage calendar appointments, meetings, and schedules.
- Create, manage, and share contacts and contact groups.
- Create and manage tasks and notes.